How can we help?
Check the frequently asked questions or write to us.
[email protected]We reply within [RESPONSE TIME].
Frequently asked questions
Is Savela free?
Yes. Every current feature is free.
I forgot my password
On the sign-in screen tap “Forgot it?” and we will email you a code to create a new one.
How do I change the language?
In Profile → Language you can choose Spanish or English.
How do I download a copy of my data?
In Profile → Download my data.
How do I delete my account?
From Profile → Delete account. You have 7 days to change your mind. See all the details.
Where does the food data come from?
From our own food database and, when you scan a barcode, from Open Food Facts, an open database published under the ODbL licence.